Legal
Privacy Policy, Terms of Use & Accessibility
Website of Wally Hicks, REALTOR®, Elevate Real Estate Agency, California DRE #02047896. Last revised: October 19, 2026
Privacy Policy
This policy explains what information this website collects and how it is used.
Information you provide
- Contact form: name, email, optional phone, interest and message.
- Home search request: areas, budget, bedrooms, bathrooms, timeline, requirements and contact details.
- Home valuation request: property address and details, selling timeline and contact details.
- Showing request: property reference, notes and contact details.
- Website assistant: the messages you type. If you choose “Share my contact,” your name, email, optional phone and the chat transcript are saved as an inquiry.
How it is used
Submissions are stored in a private inbox that only Wally's authorized account can view, and are used to respond to you about real estate services. Information is not sold.
Service providers and AI processing
The site is hosted and its data stored with Lovable's cloud infrastructure. Assistant messages are sent to an AI model provider through the Lovable AI service to generate replies. Assistant replies are automated and may be inaccurate. A CRM connection is not currently active; if one is added, inquiries may be shared with that CRM and this policy will be updated.
Cookies and storage
The site stores your language choice in your browser's local storage. The agent sign-in area stores a session token. The site does not use advertising or analytics cookies.
Security and retention
Reasonable safeguards are used, including access controls, but no online system is completely secure. Inquiries are kept as long as needed to respond and maintain business records.
Your requests
To ask what information you submitted, correct it, or request deletion, contact Wally using the details below. California residents may have additional rights under state law; requests are handled on a practical, case-by-case basis.
Terms of Use
By using this website you agree to these terms.
Informational use; no agency relationship
Content is provided for general information. Using the site, the assistant or a form does not create an agency relationship; representation begins only with a written agreement.
Property information
Homes shown are past transactions drawn from a public Zillow profile and are not offered for sale here. This site has no live MLS or IDX feed. Details are believed reliable but not guaranteed and should be independently verified.
Estimates and tools
The mortgage calculator produces estimates from your inputs and stated assumptions; it is not a loan offer or pre-qualification. Valuation requests receive a licensee's opinion of price, not an appraisal.
No legal, tax or financial advice
Nothing on this site, including the assistant, is legal, tax or financial advice. Consult qualified professionals.
Content rights
Site text, design and images may not be copied for commercial use without permission. Do not misuse forms or the assistant, including automated or abusive submissions.
Fair Housing
Wally Hicks supports Equal Housing Opportunity and complies with the federal Fair Housing Act and California fair housing laws.
Federal law prohibits housing discrimination based on race, color, religion, sex (including sexual orientation and gender identity), disability, familial status and national origin. California law adds protections including ancestry, marital status, source of income, genetic information, gender expression, age, military or veteran status, medical condition and others.
If you believe you have experienced discrimination, you may contact the U.S. Department of Housing and Urban Development (HUD) or the California Civil Rights Department.
Accessibility
This site aims to be usable by everyone, with semantic headings, keyboard-accessible controls, text alternatives for images, readable contrast and reduced motion when your device requests it.
The site has not been formally audited or certified. If any part is difficult to use, contact Wally and he will help provide the information another way.
Contact
Wally Hicks, REALTOR® · Elevate Real Estate Agency · DRE #02047896